KitchenWrapMasters - Terms and Conditions

1. Surface Preparation

We do not fix damaged wood. Our preparation includes filling and sanding to create a smoother surface suitable for wrapping.

2. Hinges and Fittings

We only adjust hinges if they are still in good working condition.

3. Liability

KitchenWrapMasters is not responsible for any damage or loss of items. It is the client’s responsibility to remove valuables or fragile items from the areas where wrapping will take place.

4. Payment Terms

A 50% deposit may be required to cover material costs. If the deposit has not been paid in advance, full or partial payment must be made upon our arrival before work begins.

5. Cleaning and Waste

We handle basic cleaning and tidying after wrapping. The client is responsible for removing any trash or waste once we have completed tidying up.

6. Pricing and Negotiations

Once a price has been agreed upon, no further negotiations or discounts will be made.

7. Colour Disclaimer

Colours shown in pictures may appear slightly different in person due to lighting or screen variations.

8. Workmanship Warranty

We provide a 1-year workmanship warranty covering lifting or installation-related issues. This warranty includes one free repair visit. If an additional visit is required, the client must cover transport costs.

9. Aftercare Instructions

Clean the wrapped surfaces using a mild soap solution and a soft cloth. Avoid using harsh abrasives, sharp tools, or strong chemicals to maintain the wrap’s finish.

10. Cancellation Policy

If a client cancels after our team has already arrived on-site, a R500 fee will be charged to cover travel costs.

11. Scope of Wrapping

We only wrap the front-facing surfaces of doors unless otherwise agreed in writing. Wrapping of backs, interiors, or additional areas will incur extra costs.

12. Surface Imperfections

Scratches, texture marks, or minor air bubbles may be visible after installation depending on the condition and type of surface being wrapped. These are considered normal and do not constitute a defect.

13. Client Supplied Materials

If the client chooses to supply their own wrapping material, the client assumes full responsibility for the material. KitchenWrapMasters is not liable for defects, shortages, failures, or replacement costs related to client supplied materials, regardless of the situation.

14. Cleaning and Disposal Responsibility

We are responsible for tidying up leftover materials and performing minor cleanups on completion. The client is responsible for the final disposal of all waste at the designated refuse area.

15. Online Quote Pricing

All prices provided online are estimates only and are subject to increase upon on-site inspection, measurement confirmation, or changes in scope. Final pricing will be confirmed before work begins.